To get the most out of your appointment, there are a few things we recommend.
We suggest that you arrive at least 5 minutes early to ensure you are taken in on time and to avoid the therapist running late for other appointments.
Late Arrivals may result in your treatment being cut short. As we run to scheduled appointments it may not always be possible for us to lengthen your time so please let us know if you are running late to avoid disappointment.
SMS Appointment Confirmation
A confirmation SMS is sent out the day before as a reminder of your appointment. Replying yes will confirm your appointment and replying no will delete your appointment. It is very important that u reply to this SMS.
Cancellations
We require at least 24 hours notice if you wish to cancel or reschedule your appointment otherwise 50% of the service will be charged. We understand that things do happen last minute but if you have canceled an appointment with us before the 24 hour minimum in the past, a cancellation fee will be charged.
If you do not give at least 24 hours notice of changing treatments booked you may be charged the full amount of services booked.
We run to scheduled appointment times, therefore if you are late for an appointment your treatment may need to be cut short and full price will be charged. We appreciate your understanding of this matter.
Attire
For services such as waxing we suggest casual attire. If getting a spray tan, please wear loose dark clothing (i.e. tracksuit pants). For pedicures, we suggest wearing a pair of thongs or equivalent open toe shoes. Any attire is fine for facial treatments. We provide you with a treatment gown for your comfort.
Payment
The Beauty House accepts VISA, Master Card, cash and EFTPOS as payment methods for all of their products and services.
